Enterprise SaaS plans typically go beyond basic functionality to offer advanced features tailored to large organizations. For example, Notion and Slack offer enterprise-grade security and admin controls, Datadog and Snowflake provide massive-scale data processing with dedicated infrastructure options while Salesforce makes the customization a selling point of the enterprise plan.

Despite the variety, there are common must-have areas for an enterprise-ready offering:

• Advanced security & compliance measures

  • Compliance isn’t a feature you develop it’s a milestone you achieve when moving upmarket. Top-tier security and compliance are non-negotiable because in the enterprise, as the saying goes, “trust is earned, not given”. The rock-solid security shield includes:
    • SOC2, ISO 27001, HIPAA, GDPR compliance
    • VPN, IP-restricted access,
    • E2E or cryptographic encryption
    • Single Sign-On (SSO)
    • Multi-Factor Authentication (MFA)
    • SCIM provisioning
    • Enterprise Key Management
    • Data loss prevention.

• Performance & reliability

  • If you want to go upmarket, being uptime is your key. You’re now the tool the enterprise client can rely on daily. Enterprise customers expect guaranteed performance with:
    • 9%+ uptime SLAs,
    • dedicated cloud environments,
    • global scalability.

• Customization & scalability

  • True enterprise readiness means handling complex requests:
    • custom workflows,
    • best-in-class API access,
    • unlimited integrations with external tools,
    • multi-instance deployments,
    • branding & white labelling.

• Auditability

  • Enterprise-grade systems offer detailed audit logs to track user activity and detect suspicious behavior or system anomalies to identify potential security threats or breaches with:
    • Audit logs,
    • role-based permissions,
    • fine-grained user permissions,
    • customizable admin roles

• Advanced data & analytics

  • Basic analytics don’t cut it. Enterprises’ demand:
    • Customizable executive dashboards,
    • AI-powered insights & predictive analytics,
    • real-time analytics (not just success metrics, but failure diagnostics and resolution insights),
    • forecasting features.

  Top 15 enterprise-ready SaaS Features Checklist

  Most common features appearing exclusively in the SaaS Enterprise Plans (N=30)

  Feature	Percentage
  Single Sign-On	93%
  Priority support	90%
  Advanced security measures	83%
  World class compliance standard	77%
  Advanced API and webhooks	70%
  Advanced & Custom reporting	63%
  Fine-grained admin roles & permission	63%
  Dedicated success manager	60%
  Best-in-class integration ecosystem	60%
  Audit logs	60%
  HIPAA compliance	57%
  Custom workflows & AI process automation	47%
  Branding & White labelling	43%
  Guaranteed >99.9% SLA	27%
  Forecasting	20%

  How does it look on a bar chart?

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—

Maciej Prokop

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🔺 Pricing Expert at Valueships

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👋 https://www.linkedin.com/in/maciej-prokop/